USER AGREEMENT TERMS AND CONDITIONS
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By placing an order either online, email or by phone, the client agrees to these Terms and Conditions. Sparkling City Sleepovers, LLC will provide the client with an invoice and obtain a signed acknowledgement of these Terms and Conditions.
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DEPOSIT AND BOOKING:
A $50 non-refundable deposit is required at time of booking to reserve the date and party theme, and is payable via Venmo, Apple Pay or Zelle. The deposit will be applied to the total rental party cost. The remaining cost will be required 48 hours prior to delivery as well as an additional $100 refundable damage deposit. Final payments not received within 48 hours will result in the cancellation of the party, and loss of the $50 deposit.
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If the party is canceled 14 days in advance, the deposit is transferable to a future date but must be redeemed within 90 days. If services are cancelled and no future booking is needed, then the deposit will be forfeited.
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Sparkling City Sleepovers, LLC reserves the right to cancel the party booking at any time, for any reason, giving as much notice as possible and will refund all of the client's money that has been paid thus far.
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Damage deposits will be utilized to cover damage above and beyond the normal expected disinfecting and cleaning of items. It will be applied to items needing professional cleaning, repair or replacement. After picking up items and upon inspecting them, damage deposits will be returned within 48 hours. If damage is incurred, an itemized list of damages will be provided and the remaining deposit will be returned. If the damages exceed the $100, then the client will receive an invoice for the remaining amount they owe, and this will need to be paid within 48 hours.
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Final numbers for the sleepover party need to be confirmed 14 days in advance, as well as add-ons. If the client downgrades the party, the original invoice will be still apply with no refund. Cost of add-on items are non-refundable. Custom theme party cost must be paid upfront and is non-refundable. Custom themes require a 3-4 week advance notice in order to acquire all necessary items. Some custom themes may not require extra cost, depending on existing inventory and a quote for the custom theme will be provided in advance.
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All bookings are for one night only.
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FINAL PAYMENT: All outstanding balances are due 48 hours prior to delivery/set up of party.
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FORMS OF PAYMENT: We accept payments in cash, Venmo, Apple Payor Zelle.
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INSURANCE: Insurance is the Client's responsibility. Sparkling City Sleepovers, LLC is not liable for any accidents or injuries that occur during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to damage deposit and any cost exceeding the $100 damage deposit will be expected to be paid in full by client within 48 hours.
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LIABILITY: Sparkling City Sleepovers, LLC is not liable for any personal injury, death, loss or damage of property. Children need to be supervised during sleepovers and the supervision of the children is the Client's responsibility.
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DELIVERY AND SET UP: Delivery, assembly, laundering and cleaning of items are included, with the exception of delivery fees charged for areas outside of Corpus Christi, Padre Island and Port Aransas which will be determined based on delivery address. Delivery times and pick up times will be coordinated with the Client.
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COLLECTION: We will arrive the day after the party at an agreed upon time to collect items.
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DAMAGES: The Client will be responsible for any damage due to mistreatment. This includes breakages of teepee frames, lights, bed tables. It also includes tears/holes in any fabrics, as well as any items that need further cleaning due to stains that cannot be addressed in regular washing/laundering of items.
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If any items is damaged or stained, charges will be deducted from damage deposit in order to replace the item. If the cost of damages exceeds the amount of the damage deposit, an invoice will be send to the Client and must be paid within 48 hours.
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DAMAGE CHARGES:
Broken teepee frame and/or damaged fabric: $50 each
Broken bed table: $20 each
Missing/damaged pillows: $20 each
Missing/damaged lights: $15 each
Missing/Damaged blankets/throws: $20 each
Broken/damaged/tangled lights, bunting or other decorations: $10 each
Broken lanterns/marquee lights: $10 each
Stained beyond cleaning or torn fitted sheet: $10 each
Other items not included in this list will be disclosed on a case by case basis, as needed.
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